SmartTool Inc - Essay ExampleDoug has been taking high risks in business especially in bagging orders that cannot be delivered readily using the core competencies of the organization. Such orders would either require structured R&D mechanisms, or else uncontrolled costs in trial & errors. The findings of Elwood pertaining to a loss of $190000 on seven projects pertaining to 3D dies present the objective evidence against this conclusion. Also, the company took the route to ISO 9000 certification while the processes in a mess and were not automated. In this scenario, the certification doesn’t qualify the organization to have an efficient QMS system. Overall, Doug is competent to start a business and run it till enough cash is generated but his money management skills were not adequate. From the gravy stamping job, SmartTools achieved financial flexibility which means there was surplus cash for self-funding of the working capital.